OUR PROCESS

OUR PROCESS

Supreme delivers cutting-edge laundry technology enhanced by a time-tested method honed over nearly two decades of experience. Our four founders, each bringing over 25 years of industry knowledge, dedicated their expertise and resources to develop a revolutionary process that is meticulously followed from the moment we collect your linens to the final delivery. From our unparalleled inventory management to our sophisticated client management system, our automated washing and drying solutions, and our tracking software that monitors each client’s orders at any stage of the process, every aspect is tightly controlled to guarantee efficiency, optimization, and the utmost care for each item, treated with premium-quality products to prolong its lifespan and preserve its luxurious characteristics.

STEP ONE

Efficiency lies at the heart of our operations, which is why our services—available around the clock—include convenient soil pickup and drop-off at your location! Upon arrival at our facility, our skilled and professional team members will diligently stage and sort each item to the appropriate department for thorough inspection and treatment.

STEP TWO

After all the soil is sorted and inspected, it is weighed and placed in bins that have been carefully labeled with the corresponding property of origin. Our company adheres to a batch processing system from start to finish, ensuring that only linens from one client are processed through the laundry at any given time. This approach enables us to monitor your linens throughout the entire journey, maintaining complete control at all times.

STEP THREE

After being cleaned with similar items exclusively, followed by drying, ironing, and folding, all soil is reweighed onsite before being loaded onto our trucks for delivery back to your location. Our state-of-the-art weighing equipment guarantees total accountability, precision, and full transparency, ensuring that your experience with us is both trustworthy and hassle-free.

STEP FOUR

Once each item has been accounted for, a final order will be recorded on the manifest and designated as ready for delivery. Your soils will subsequently be delivered to your property at the scheduled and agreed time, accompanied by a printed copy of the manifest for your designated personnel to accept. This ensures a white glove service that you and your hotel guests can enjoy consistently.

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